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"How To" Help
  • Getting Started and Onboarding
  • "How To" Help
  • Booking an Appointment
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      1. Help Center
      2. "How To" Help
      • Getting Started and Onboarding
      • "How To" Help
      • Booking an Appointment
      • Online Scheduling
      • Features
      • Payments

      "How To" Help

      Looking for written instruction for how to use certain features? Check here for popular guides and questions.
      • How to schedule an Appointment
      • How do I reset my password?
      • How do I add a new customer?
      • How to Update a Customer's Card On File
      • How do I set up services with variations?
      • What is the process for checking customers in and out?
      • New Employee To-Do List
      • How to Add a New Employee Profile
      • How to Set Up an Employee Schedule
      • How to Add Appointment & Follow-up Notes
      • How to Edit Slot Availability Without Changing Your Schedule
      • How do I update Groomer.io?
      • How to Remove a Day Marked as Closed
      • How to Mark and Unmark a Facility or Employee as Full
      • How to remove Automated Messages for Specific Customers
      • Resubscribe a Customer to Automated Messages
      • How to mark a Pet as Deceased
      • How to Set Up a Facility Schedule
      • How do I cancel my Account?
      • How to add a customer to the Shit List 💩
      • How to Setup a Recurring Schedule for Clients
      • How can I download a backup?
      • Terms of Service / Liability Waivers
      • How to Create a New Facility
      • How to require a Groomer for each Appointment
      • How to set up Payroll Management
      • How to Mark an Appointment as a No Show
      • How to Upgrade when your Free Trial is ending
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