Learn how to remove Automated Messages for your customers.
Occasionally a customer will request to be opted out of Automated Messages. Customers can always reply to an automated message with a keyword such as:
STOP, END, QUIT, CANCEL, UNSUBSCRIBE, UNSUB, STOP ALL
You can also manually update this setting for them within the Customer's Profile.
-Search for the customer name
-Select your customer
-Tap on the customer's detail box
-Select Edit
-Select "Wants Automated Messages"
-Select No
If you need any additional help, do not hesitate to reach out to Support@groomer.io. 🐾