---
title: How can I download a backup?
description: Easily download a backup of your appointments for the day!
---

[Skip to content](https://help.groomer.io/backup#main-content)

English

Show submenu for translations

![iTunesArtwork@2x.png\]](https://help.groomer.io/hs-fs/hubfs/iTunesArtwork@2x.png?height=50&name=iTunesArtwork@2x.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to groomer.io

 Go to groomer.io

 Welcome to your knowledge hub for all things Groomer.io.

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.groomer.io/?hsLang=en)
2. ["How To" Help](https://help.groomer.io/how-to-help?hsLang=en)

# How can I download a backup?

## Easily download a backup of your appointments for the day!

If you are ever without service, you can easily download a backup of your appointments for the day. This export will include all of your appointments for the current day, along with the **drop-off time, customer name, phone number, pet name, services, service prices, groomer, pet notes, appointment notes, and address.** This should be everything you need to continue running smoothly even without a connection! (Please note, you **can** access this backup on the off chance that Groomer.io's server is down)

To download your backup:

\- Navigate to **More**

**![Untitled design (12)](https://help.groomer.io/hs-fs/hubfs/Untitled%20design%20(12).gif?width=688&height=478&name=Untitled%20design%20(12).gif)**

 

\- Scroll down to "Backups"

![Untitled design (13)](https://help.groomer.io/hs-fs/hubfs/Untitled%20design%20(13).gif?width=688&height=478&name=Untitled%20design%20(13).gif)

 

\- Select "Export"

![Untitled design (14)](https://help.groomer.io/hs-fs/hubfs/Untitled%20design%20(14).gif?width=688&height=478&name=Untitled%20design%20(14).gif)

 

\- From here you can save the file or email/text it to employees who may need access as well 

![Untitled design (16)](https://help.groomer.io/hs-fs/hubfs/Untitled%20design%20(16).gif?width=688&height=478&name=Untitled%20design%20(16).gif)

 

 

If you have any trouble, please do not hesitate to reach out to us at **support@groomer.io** 🐾

- [Getting Started and Onboarding](https://help.groomer.io/getting-started-and-onboarding?hsLang=en)
- ["How To" Help](https://help.groomer.io/how-to-help?hsLang=en#main-content)

    - [Discounts](https://help.groomer.io/how-to-help?hsLang=en#discounts)
- [Booking an Appointment](https://help.groomer.io/booking-an-appointment?hsLang=en)
- [Online Scheduling](https://help.groomer.io/online-scheduling?hsLang=en)
- [Features](https://help.groomer.io/features?hsLang=en)
- [Payments](https://help.groomer.io/payments?hsLang=en)

[![Chill listening crop-3](https://help.groomer.io/hs-fs/hubfs/Logos/logo444_dark.png?width=89&height=24&name=logo444_dark.png "Chill listening crop-3")](https://get.groomer.io)

groomer.io Help Center

<https://www.facebook.com/groomerio> <https://www.instagram.com/groomer.io/> <https://twitter.com/groomerio>

Copyright © 2026, Groomer.io