---
title: How do I reset my password?
description: How to reset your password in Groomer.io! Learn how to reset your Groomer.io account here.
---

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# How do I reset my password?

## Learn how to reset your password!

If you are having trouble with your login, or need to secure a user account, you can reset your password from [https://portal.groomer.io/login](https://portal.groomer.io/login). 

![Groomer.io password login screen](https://help.groomer.io/hs-fs/hubfs/Screen%20Shot%202023-04-12%20at%2012.56.46%20PM.png?width=375&height=463&name=Screen%20Shot%202023-04-12%20at%2012.56.46%20PM.png)

You can select the **Request New Password** prompt on the login screen.

![Update username forgot password](https://help.groomer.io/hs-fs/hubfs/Screen%20Shot%202023-04-12%20at%2012.56.57%20PM.png?width=375&height=287&name=Screen%20Shot%202023-04-12%20at%2012.56.57%20PM.png)

If you are having trouble receiving the email link to reset, contact [**support@groomer.io**](mailto:support@groomer.io) and we can provide one for you. 

***Please note:*** All password links are user-specified and time-sensitive.

 

***Looking to Force Log Out or Lock Out an employee? Contact Support for more details on these options.*** 

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