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  2. Booking an Appointment

Scheduling an existing customer from the home screen using BLOCK scheduling

Learn how to schedule existing customers from the home screen using our block scheduling style.

- Search for your customer by name or phone number and tap on them 

select customer-1


- Select the waffle grid from the top right-hand corner and select "Pets"

waffle grid


- Tap "Schedule" to select which pet(s) you will be scheduling and select "Go"

select pets


- Select "Add Service" to pick the service(s) for the appointment and tap "Add 1 Service" to save these services and select "Next"add service


- Tap on the day you would like to schedule this pet(s)

select day


- Tap the spot on the calendar under your desired groomer for the time you would like to schedule this appointmentselect time


- Tap on the green check mark in the bottom right-hand cornergreen check


- Confirm all appointment details look correct and select "Confirm"



- Tap "Send" to send the schedule confirmation text message to the customer

schedule conf

If you need any additional help, do not hesitate to reach out to Support@groomer.io. 🐾