Learn how to schedule existing customers from the home screen using our block scheduling style.
- Search for your customer by name or phone number and tap on them
- Select the waffle grid from the top right-hand corner and select "Pets"
- Tap "Schedule" to select which pet(s) you will be scheduling and select "Go"
- Select "Add Service" to pick the service(s) for the appointment and tap "Add 1 Service" to save these services and select "Next"
- Tap on the day you would like to schedule this pet(s)
- Tap the spot on the calendar under your desired groomer for the time you would like to schedule this appointment
- Tap on the green check mark in the bottom right-hand corner
- Confirm all appointment details look correct and select "Confirm"
- Tap "Send" to send the schedule confirmation text message to the customer
If you need any additional help, do not hesitate to reach out to Support@groomer.io. 🐾