1. Help Center
  2. Booking an Appointment

Scheduling new customers from the calendar screen using BLOCK Scheduling

Learn how to schedule new customers from the calendar screen using our block scheduling style.

- Navigate to the calendar screen and select the day you would like to schedule to pet

1-2

 

- Tap on the "+" in the bottom right-hand corner and select "Create New Customer"

2-1

 

- Enter the customer's name (first name, first and last name, or first name last initial) followed by a comma, then enter all pets separated by commas. Once you have added all pets, select "Done"

3-1

 

- Select "Go"

4-1

 

- Assign this dog a breed by tapping on "Dog" underneath the dog's name and selecting the dog's breed

5-1

 

- Select "Add Service" to pick the service(s) for the appointment and tap "Add 1 Service" to save this service before selecting "Next"

6-1

 


-Tap on the appointment time under your desired groomer (you can also drag and drop) and select the green check mark from the bottom right-hand corner

8-1

 


- Select "Confirm" 

7-1

 

- Tap "Add Phone" to add a number for schedule confirmations, appointment reminders, and ready-for-pick-up calls and texts for this customer and select which type of phone number you will be adding in order to add the customer phone number, then select "Done"add number

 

- Select "Send" to send the customer their schedule confirmation text message

10

 

If you have any questions about scheduling appointments, please reach out to support@groomer.io.